Booking and Paying for Professional Development and Training

Booking and Paying for a Professional Development and Training   - Terms and Conditions

Our aims are

  • to provide high quality professional development opportunities to those involved in the education and well-being of children and young people in Southwark.
  •  to extend and advance the learning of pupils through the professional

             development of those who work with them.

  •  to support the leadership and management of schools and educational settings.
  •  to provide performance management reviewers and ‘reviewees’ with a directory of development opportunities reflecting local and national needs.

How do I apply for a course?

Information about courses  and booking and paying  for them is on the website

To be able to apply for a course colleagues will need to be registered on the website. (Registration is straightforward via the website itself. Please allow 3 working days for your registration to be processed.)

Courses must be verified and paid for via the online e-payment system before final confirmation of a place on the course/ programme is confirmed.

Payment and school verification of the booking must be received 10 working days prior to the day of the course/ start of programme.

Bookings must therefore be made by staff in schools 14 working days prior to the day of the course/ programme starting.  

If you need help with booking please contact our team at

Guides  to using the e-booking system can accessed   via the website


Booking conditions  and special needs

Due to tight timescales and related penalties (room hire, trainers, catering costs etc)  the  deadline for verification of booking and receipt of payment is at least 10 days  prior to the start of the course/ programme. 

Where a course is running and places are available, late bookings (ie booking made from 9 working days or less from the day of the course) will be accepted.  Where delegates attend a course without booking, they will be accepted if there are places available. However they will be subject to a late booking fee of £25.00 in addition to the course  charge in order to cover increased administration tasks of manual administration of payments.

We ask for your help in meeting booking deadlines as we have had to cancel events in the past which could have gone ahead due to delegates either booking / paying late or arriving without booking. Meeting these deadlines also helps to keep our costs to you as low as they can possibly be and increases the likelihood of delegates securing a place. Minimum numbers apply. Whilst we try very hard not to cancel courses we are not able to run a course where insufficient numbers are booked. Please make sure that you book and pay for your course or programme  within the stated deadlines.

Whilst the vast majority of our courses run successfully there are a few occasions when problems occur and courses may have to be cancelled or postponed. We make every effort to contact you but ask you to help us by providing a correct  and current mobile number and email address. Where insufficient numbers are reached and we need to cancel a course, we will inform you  via the contact details you provide within 5 working days of the start of the course/ programme.

 Genuine causes for cancellation will always be understood, however we will incur costs on your behalf and therefore we will have no alternative but to levy a charge. Cancellation charges are as follows:

  • Cancellations received  within 11   working days or more- no charge
  • Cancellations received  between 10 and 5   working days - 50% of the full charge 

Failure to turn up without notification – a  full charge  will be made, including for courses offered ‘free’ of charge. (Although ‘free’ to schools the cost of running courses is supported financially  by the Council and other public bodies.) We will however,  always try to accommodate genuine emergencies. Please try to inform us at the earliest opportunity before the training starts of any cancellations. Please do this by e-mailing or telephoning the Business Team or contacting us at


Where the Council cancels a course, payments made by staff or schools will be refunded on the card to which the payment was made. There are no exceptions to this, unless a card has been stopped. Staff should be aware that the majority of repayments are managed in batches to keep administration costs and therefore costs to schools down. In some circumstances, there could therefore be up to a month’s delay before repayments are made.

If you have any special dietary requirements or may require any assistance to help you benefit fully from your training opportunity, please state this when you book on line and we will be happy to accommodate your needs.


Quality Assurance

All of our training opportunities are evaluated and we are keen to ensure that high standards are maintained. In addition to and  ‘immediate  on-line’  rating process,   evaluation forms are handed out at the end of each course and we ask delegates to complete them and hand them in. Your input is valuable to us and we are grateful for your contribution. Sometimes we will ask for contact details on this form as we may contact delegates a few months after the training in order to evaluate the impact of our training upon practice in school. This is not a judgement of you but does help us to assess the relevance and usefulness of our provision. We would also suggest that you keep a record of the impact of this course on your work. This can be very useful during performance management/ appraisal  processes and to contribute to your professional portfolio.


Photographs and recording

For training and marketing purposes we may on occasions take photographs or record extracts from training sessions. If you do not wish to be photographed or filmed please make your trainer aware.


The charges for 2017/2018 are  set out below and whilst a slight increase on 2016/17   represent great value for money.  The majority of training, advisor and consultancy charges follow the following standard charging framework. There are however exceptions, for example, for more specialised training and support sessions so please check the charges when booking.  Please note that a number of courses and sessions are offered without charge to either maintained schools or to maintained schools and academies. Our provision is operated on a ‘not for profit’ basis.

Standard Training and Consultancy  Charges




Schools external  to Southwark

Standard Training

Whole day

Half day














Consultancy – whole day

Senior Advisor












Consultancy – half  day

Senior Advisor












Consultancy – twilight  Senior Advisor













Please note:

  • external consultant prices will be agreed individually with schools
  • check the price of training resources on the website.
  • Deputy and Assistant Heads' Development Briefings: the charge for maintained schools  is £250.00 per person for all 6 sessions or  £55.00 per person per session if purchased individually. For academies, the charges, respectively, per person are   £300 or £60.00